My name is Ann Farquhar i have been a union member for several years within the unison quarriers branch. Recently i took on the role of branch treasurer and we are currently upgrading how the branch stewards communicate between each other and its members. we are all doing training on computors so we may be more accessable to each other and members. It may take a while to get the hang of evrything hopefully in the near future it will benefit us all.
I had a telephone call from a union member who was very stessed and upset about her wages
i spoke to her in detail about her grievence and tried to reassure her about her worries
and said i would look into aspects of her complaint she said she felt a bit better having
had someone to listen as she had spoken to human resources and felt she hadnt been
given any respect on her grievence.




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