SPAEN and UNISONScotland interviewed a small number of people who use direct payments to employ personal assistants and a similar number of people employed as personal assistants in 2008. The aim of this pilot study was to identify what issues exist in the employment relationship between these two groups of people.

The attached report outlines the report and gives an outline from an employer and Union view on personalisation.

UNISON Scotland and SPAEN report on personalisation